This Privacy Policy (“Policy”) outlines how we collect, use, disclose, and protect the personal information of our users in connection with our ecommerce website and the personal styling services we provide. By accessing or using our website and services, you agree to the collection and use of your personal information as described in this Policy. Please read this Policy carefully before using our services.
Information We Collect
a. Personal Information: We may collect personal information from you, such as your name, email address, billing address, shipping address, phone number, and payment details when you create an account, place an order, or communicate with us.
b. Style Preferences: In order to provide personalised styling services, we may collect information about your style preferences, fashion choices, sizing, and other related information.
c. Website Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, operating system, referring URLs, and pages visited.
Use of Collected Information
a. Personalisation of Services: We use the collected information to provide personalised styling recommendations, outfit suggestions, and fashion advice tailored to your preferences.
b. Order Fulfilment: We use your personal information to process and fulfil your orders, communicate with you regarding your orders, and provide customer support.
c. Communication: We may use your email address to send you promotional materials, newsletters, and updates about our services. You can opt-out of receiving such communications at any time.
d. Analytics and Improvement: We may use non-personal information to analyse trends, administer our website, improve our services, and gather demographic information for internal purposes.
Sharing of Information
a. Service Providers: We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processors, shipping companies, and marketing agencies. These service providers are bound by confidentiality and data protection obligations.
b. Legal Compliance: We may disclose personal information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.
c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred to the acquiring entity.
d. Consent: We may share your information with third parties if you provide your consent or request us to do so.
Data Security
a. We implement appropriate security measures to protect the personal information we collect against unauthorised access, disclosure, alteration, or destruction.
b. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
Data Retention
a. We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
b. If you wish to request the deletion of your personal information, please contact us using the information provided in Section 8.
Third-Party Links
a. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to read the privacy policies of those websites before providing any personal information.
Children’s Privacy
a. Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete it from our records.
Contact Us
a. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [email protected]
Changes to the Privacy Policy
a. We reserve the right to update or modify this Privacy Policy at any time. The updated Policy will be posted on our website with the updated date. Your continued use of our services after any changes to the Policy indicates your acceptance of the updated terms.
This Privacy Policy was last updated in 2024.
